My name is Robert, and I am the father of Melissa, who is a long term childhood cancer survivor. Melissa was diagnosed with B-Cell Acute Lymphoblastic Leukemia about twelve years ago, and completed her chemotherapy treatment after a little over two and a half years. She is now seventeen years old, and is doing absolutely wonderfully now! As a family, we have traveled a road that may be quite similar to the one you now face, and we would be happy to give you and your family whatever support you need. Please feel free to call me anytime at 519-725-1234, or email me at email@example.com"
But sadly, 'Robert' and 'Melissa' do not exist, and the letter does not exist, and that person holding out their hand and offering it that early on in our journey does not exist. That is not to say we did not meet 'Robert' or 'Melissa', as we have, and many others, just that their names, and specific circumstances are different, but would it not be nice to get a letter as simple as that within the first month or two of your child's diagnosis?